
Restaurants, strata, retail, industrial
Commercial Plumbing Vancouver
Restaurant prep sink backing up on a Friday night. Strata building stack failing. An office tower problem showing up on three floors at once.
We work after hours, we carry full general liability and WCB, and every visit ends with an insurance-ready certificate of service. 24/7 dispatch across Greater Vancouver.

Commercial plumbing is a different game from residential
Higher volume, higher liability, after hours scheduling, and a room full of stakeholders. Property managers, strata councils, tenants, insurance brokers and City inspectors all have a say. On top of that, the work cannot be allowed to disrupt the customer-facing side of the business.
Restaurants. Small Commercial Drive cafes through to downtown restaurant groups. Kitchen stack hydrojetting on quarterly contracts, grease trap pumping coordination, emergency drain clearing during service hours, fixture repair and replacement, and gas line work for new cooking equipment. After hours and overnight scheduling is standard, so the kitchen reopens for breakfast service.
Strata buildings. Concrete towers and townhome complexes across Metrotown, downtown Vancouver and Olympic Village. Common-area drainage maintenance, shared stack hydrojetting, parkade catch basin cleaning, and unit-level repairs coordinated through property management. Certificates of service go straight into the strata records and the reserve fund study.
Retail and office. Strip malls, office towers and mixed-use buildings. Restroom fixture maintenance, drainage, hot water systems and gas line work, usually running through property management as portfolio-wide service across several sites.
Industrial and warehouse. Drainage for parking lots and loading docks, washbay drains, and large-volume hot water for facility operations.
What comes standard on all of it: full general liability and WCB coverage, Red Seal certified plumbers, and a certified gas fitter on staff so the gas side never gets subbed out to a third party. Certificates of service are emailed for compliance documentation and insurance records.

Restaurant kitchens and strata stacks, the two hardest rooms
Restaurant plumbing has its own rules. Health code compliance, after hours scheduling, fats, oils and grease management, and the constant requirement that a service call does not touch food production.
Quarterly hydrojet maintenance is the foundation of all of it. Grease builds in a commercial kitchen stack far faster than most owners expect, and leaving six to ten months between cleanings is enough for a backup to land in the middle of service. A quarterly contract on a single location is the cheapest insurance a restaurant buys against the 11 PM crisis call.
Most Vancouver restaurants have to run a grease interceptor under the kitchen sink and a main grease trap outdoors. We coordinate with the pumping companies on the schedule and handle the plumbing side: inlet and outlet lateral cleaning, vent stack maintenance and baffle inspection. When the prep sink backs up at 6:45 PM on a Friday, or sewage comes up through the basement floor drain mid Saturday brunch, maintenance contract clients jump the emergency queue.
Installing a new combi oven, a fryer line or a wok station needs gas fitter work. That is done in house, with City permits pulled and FortisBC coordination handled, priced per appliance line. And most of it happens after close. Two in the morning stack jets, midnight fixture replacements, overnight repipes during a closure window.
Strata buildings split the responsibility in two. The strata corporation owns the common areas, the shared stacks and the parkade drainage. Unit owners own in-suite fixtures and the supply lines downstream of the unit shut-off. We work both sides.
On the common areas that means shared horizontal stack hydrojetting at each floor cross-connection, vertical stack camera inspection, parkade catch basin cleaning and storm lateral maintenance, on a semi-annual or annual schedule depending on the size of the building and the traffic through it. Unit-level work runs through property management: the manager calls dispatch, we coordinate access with the owner, do the work, and invoice the manager.
Strata reserve studies need documented condition assessments of the major plumbing infrastructure. We hand over camera scope reports, written cause and condition assessments, and remaining service life estimates that a reserve planner can actually use. Every visit generates a certificate of service, a photo log, and a written report formatted for council meeting minutes.
Property management companies running three or more stratas get tiered pricing on annual contracts and a single point of contact through our commercial dispatch.
Why businesses here keep us on the schedule. Coverage is the first reason. Full general liability and full WCB on every commercial visit, with the documentation package emailed to property managers and insurance brokers whenever they ask for it.
The second is that we work when the building is empty. Restaurant kitchen jets at two in the morning, strata common-area work in the evening, parkade scheduling outside business hours, and no after hours premium for maintenance contract clients.
The third is the gas fitter. BC requires a certified gas fitter for any gas appliance install, and ours is on staff rather than subbed out. That means one point of accountability, one schedule to manage and a faster install.
And the fourth is portfolio pricing. Property management companies with three or more sites get tiered rates on annual contracts, a single dispatch contact, and a budget line they can actually predict. Across 86 Google reviews we sit at 4.9 stars, and Ryan reads and answers every one of them.
24/7 commercial dispatch
Commercial plumbing emergency, or after hours work to schedule?
Live dispatch across Vancouver and Burnaby, and quotes on annual maintenance contracts are free. Full general liability, full WCB, certificates of service as standard.
Commercial plumbing FAQ, Vancouver
Call and live dispatch picks up, day or night, across Vancouver and Burnaby. Maintenance contract clients are prioritised in the queue.
Yes, and for commercial work it is routine. Restaurant kitchen jets at two in the morning, strata common-area work in the evening, parkade scheduling outside business hours. There is no after hours premium for maintenance contract clients.
Full general liability and WCB coverage, Red Seal certified plumbers, and a certified gas fitter on staff. Documentation packages go to property managers and insurance brokers on request.
Yes. We work with property managers and strata councils across Vancouver and Burnaby on common-area maintenance, unit-level work coordinated through management, reserve fund study support, and emergency response.
Yes. Our gas fitter is on staff, so nothing gets subbed to a third party. New cooking equipment installs, gas line modifications, FortisBC coordination and City permits are all handled in house.
Yes. Quarterly for restaurant kitchens, semi-annual for strata, annual for retail and office, and custom schedules for industrial sites. Multi-site portfolio pricing is available for property management companies.
A certificate of service by email, plus photo logs, written cause and condition reports, City compliance certificates and insurance-ready documentation packages. Standard on every commercial visit.
Yes. We work with property management companies across portfolios of three sites and up, with tiered annual pricing, a single dispatch contact and coordinated scheduling. The quote is built around the portfolio.
A 1 year workmanship warranty on installation and repair work, a 30 day warranty on cleaning and jetting, and manufacturer warranty on materials. Paperwork is emailed at job completion, and maintenance contract clients get extended terms.
24/7 EMERGENCY DISPATCH
Water where it should not be?
Ryan picks up. Live dispatch, and you get a real arrival window on the call.